Carrier IQ Wikipedia. Carrier IQ was a privately owned mobile software company founded in 2. Sunnyvale, California. It provided diagnostic analysis of smartphones to the wireless industry via the installation of software on the users phone, typically in a manner that cannot be removed without rooting the phone. The company says that its software is deployed in over 1. ProductseditIQ Agent is software, typically pre installed on mobile devices by handset manufacturers or network operators, designed to gather, store and forward diagnostic measurements on their behalf. Data available can include metrics on the device itself e. The mobile device manufacturers or network operators determine which of these metrics are actually collected, according to a set of criteria known as a profile. The IQ Agent software runs in the background, and the user is not usually aware of its presence unless the implementation includes an on off switch. Asme Section Viii Division 1 2013 Pdf. IQ Agent periodically uploads data to a Carrier IQ Mobile Service Intelligence Platform MSIP system, which then feeds into the network operators network performance monitoring and diagnostic tools. Whenever a mobile device uploads data, the IQ Agent can also download a new profile to change the selection of metrics gathered. IQ Agent was first shipped in 2. Android, RIM,8i. Phone, USB modems and tablets. MSIP Mobile Service Intelligence Platform refers to the backend Carrier IQ software that receives mobile device diagnostic data directly from mobile devices containing the IQ Agent software. The platform aggregates data from many devices and produces KPIs key performance indicators that network operators and mobile device manufacturers can use to assess the quality of services they provide and to troubleshoot mobile device and network problems. Analytics Domains are MSIP components that enable the system to calculate specific KPIs. Carrier IQs first analytics domains were on CDMA signaling, later implementing UMTS third generation mobile cellular technology for GSM networks, LTE a standard marketed as 4. G LTE and device specific domains for device stability, battery and application performance. IQ Insight is a suite of applications that gathers, analyzes and presents KPIs generated by MSIP through a web based GUI graphical user interface. The application delivers data through a geospatial or tabular view of issues such as dropped calls or no service conditions and allows cross domain analysis of KPIs. IQ Care is a dashboard tool for network operator and mobile device customer care agents. When a mobile device user calls for support or troubleshooting, IQ Care provides the customer care agent with a dashboard showing the consumers device configurations e. HistoryeditThe company was founded by Konstantin Othmer and is a spin off from his Core Mobility company. Through its MSIP its software aggregates, analyzes, and delivers data to wireless carriers and device manufacturers. This information proves a valuable resource for these businesses to understand the quality of service their customers experience. On January 2. CEO Mark Quinlivan announced Carrier IQ had received 2. Series C financing from Intel Capital, and Presidio Ventures, a Sumitomo Corporation Company. On February 9, 2. I3.jpg' alt='Award Keylogger 2.3' title='Award Keylogger 2.3' />Jonsbo introduced the CR601 RGB towertype CPU cooler. Featuring a slim, yet conventional towertype design, the cooler is characterized by 256color RGB LED. Carrier IQ announced a partnership with Huawei Technologies to develop a new range of datacards that will provide improved feedback on the mobile broadband user experience. On February 1. 7, 2. NEC and Carrier IQ announced a global partnership. Best Standard 60Hz Monitors. 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On June 1. 6, 2. 01. Bridgescale Partners announced 1. Series D financing for the company. On October 1. 8, 2. Vision. Mobile announced Carrier IQ had joined the 1. Million Club with its software installed on 1. On March 2. 2, 2. Carrier IQ announced Mobile Intelligence for 4. G technologies, including LTE and HSPA. On August 3. 1, 2. Operating Partner at Mohr Davidow Ventures Larry Lenhart was named CEO. The announcement noted that in the second quarter of 2. Carrier IQ passed the petabyte milestone in processed analytics data. On October 1. 9, 2. Carrier IQ and third party vendor Nielsen Company announced a partnership on analyzing data. On October 2. 7, 2. IDC named Carrier IQ Innovative Business Analytics Company Under 1. M1. 8On November 1. Trevor Eckhart published a report indicating that Carrier IQ software was capable of recording various metrics, including user keystrokes. On February 2. 7, 2. Carrier IQ announced an extension to its IQ Care platform designed to allow mobile operators to provide consumers with direct insight into their mobile device experience. On May 8, 2. 01. 2, Carrier IQ appointed Magnolia Mobley, former Verizon Lead Privacy Counsel, as Chief Privacy Officer and General Counsel. On December 3. 1, 2. Carrier IQs intellectual property and some of its talent had been acquired by AT T Inc. Rootkit discovery and media attentioneditOn November 1. Trevor Eckhart stated in a post on androidsecuritytest. Carrier IQ was logging information such as location without notifying users or allowing them to opt out,2. US federal law. 2. On November 1. 6, 2. Carrier IQ sent Eckhart a cease and desist letter claiming that he was in copyright infringement by posting Carrier IQ training documents on his website and also making false allegations. Eckhart sought and received the backing of user rights advocacy group Electronic Frontier Foundation EFF. On November 2. 3, 2. Carrier IQ backed down and apologized. In the statement of apology, Carrier IQ denied allegations of keystroke logging and other forms of tracking, and offered to work with the EFF. On November 2. 8, 2. Eckhart published a You. Tube video that demonstrates Carrier IQ software in the act of logging, as plain text, a variety of keystrokes. Included in the demonstration were clear text captures of passwords to otherwise secure websites, and activities performed when the cellular network was disabled. The video of the demonstration showed Carrier IQs software processing keystrokes, browser data, and text messages contents, but there was no indication that the information processed was recorded or transmitted. Carrier IQ responded with the statement, The metrics and tools we derive are not designed to deliver such information, nor do we have any intention of developing such tools. A datasheet for a product called Experience Manager on Carrier IQs public website clearly states carriers can Capture a vast array of experience data including screen transitions, button presses, service interactions and anomalies. Legal actions against Carrier IQeditMany have already been seeking suit against Carrier IQ, including Detection and removaleditNumerous apps have been released that can detect the Carrier IQ. Detecting Carrier IQ normally doesnt require the device to be rooted. The removal process is more advanced and requires the user to root the device, or unlock the devices boot loader applies only on Nexus devices in order to remove it. Rooting the device may void its warranty, since system files are modified. UpdateseditOn December 1. Carrier IQ released a document to explain their software and its uses. The document is titled Understanding Carrier IQ Technology. There are credits given to Dan Rosenberg and Trevor Eckhart.